Just like getting dressed before leaving the house in the morning, communication is a key requirement for being able to function at a basic level in society. For some, the thought of even communicating with a friend is an uncomfortable feeling, but even worse the thought of speaking to a stranger or group is completely petrifying.
Successful umpires are able to communicate well under the most difficult scenarios. They are able to communicate well on a botched play or ruling, face to face with fuming coaches or players, all in front of a large crowd of strangers. The best umpires have the ability to communicate exceptionally well under these brutal conditions.
When communication breaks down, things can get ugly fast.
Successful umpires know that communicating accurate rulings is paramount, particularly when defusing volatile situations. Most mediocre umpires know that conveying confusing and fuzzy rulings make volatile situations blowup. Umpires must thoroughly understand a ruling in order to accurately and successfully communicate that ruling.
When umpires convey clear and accurate rulings, those rulings are accepted as final. Umpires who communicate accurate rulings well are held in high regard by those around them, not only for what they say but for their ability to communicate information. Communication is not only a basic life function but a key element in being a successful umpire.
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